Return Policy

At alludin.com, we strive to ensure that our customers are completely satisfied with their purchases. If you are not entirely satisfied with your purchase, we’re here to help.

1. Eligibility for Returns

To be eligible for a return:

• The item must be unused and in the same condition that you received it.
• The item must be in the original packaging.
• The return request must be initiated within 7 days of delivery (adjust as per your policy).

Certain items are non-returnable, such as:

• Downloadable digital products or software
• Customized or personalized items
• Items marked as “final sale”

2. Return Process

To initiate a return:

1. Contact us at info@alludin.com with your order number, item details, and reason for return.
2. Once your return request is approved, we will provide return shipping instructions.
3. Please ensure the item is securely packaged to avoid damage during transit.

3. Return Shipping

Customers are responsible for return shipping costs unless the return is due to a defect or an error on our part.

We recommend using a trackable shipping method. We are not responsible for lost or damaged return shipments.

4. Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed to your original payment method within 7–10 business days. Shipping and handling charges are non-refundable.

5. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item, contact us at info@alludin.com with your order number and issue details.

6. Late or Missing Refunds

If you haven’t received your refund:

• First, check your bank account or payment provider.
• Then contact your credit card company or bank (it may take some time before your refund is officially posted).
• If you’ve done all of this and still have not received your refund, please contact us at info@alludin.com.

7. Contact Us

If you have any questions about our Return Policy, please contact us: